Last Updated: March 2026

Overview

Hansen 3D Creations specializes in high-quality 3D printed toys, collectibles, and decorative items. Many of our products are produced using advanced 3D printing technology and may be manufactured after an order is placed.

This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 3–7 business days after payment confirmation.

Processing time may vary depending on:

• Product availability
• Order volume
• Custom or personalized products
• Holiday periods

Business days are Monday through Friday, excluding public holidays.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Shipping Locations

We primarily ship to customers within the United States.
We may also ship to selected international locations depending on shipping carrier availability.

Shipping Methods

Orders are shipped using trusted carriers such as:

• USPS
• UPS
• FedEx
• Other regional carriers

The shipping carrier used may vary depending on the shipping destination and package size.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Package weight
• Shipping destination
• Carrier rates

We may occasionally offer free shipping promotions on qualifying orders.

Estimated Delivery Times

Delivery times begin after an order has been shipped.

Typical delivery estimates:

United States: 3–7 business days

International: 7–21 business days

Delivery times are estimates and may vary depending on carrier delays, weather conditions, or customs processing.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect shipping address is provided and the package has already been shipped, Hansen 3D Creations cannot guarantee recovery of the package.

Please contact us immediately if you notice an error in your address.

Lost or Delayed Shipments

Shipping delays may occur due to circumstances outside our control, including:

• Shipping carrier delays
• Severe weather conditions
• Customs processing
• Peak seasonal demand

If your order appears lost or significantly delayed, please contact us within 5 days of the expected delivery date.

Damaged Shipments

If your package arrives damaged, please contact us within 48 hours of delivery.

Please include:

• Order number
• Photos of the damaged product
• Photos of the shipping box

We will review the issue and determine whether a replacement or refund is appropriate.

Hansen 3D Creations
7034 Bohn Blvd
Anderson, CA 96007
United States
Phone: 530-941-2266
Email: support@hansens3d.com